The following link will take you to our Service Agreement that include all of our policies and terms of service! https://rb.gy/hkuuar

 

Puppy and Newly Adopted Pet Care Policy

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As puppies require a higher level of care and specialized attention than adult dogs, we have a few policies in place with regard to our approach to puppy care. Currently, we don’t offer pet sitting services to new clients who are seeking care for pups under one year old, as our schedule sometimes requires pets to be comfortable being left alone for up to four hours while we attend to personal errands or other clients. However, if a puppy can handle being alone for this period, we’d be happy to make an exception and provide pet sitting for them. 

 

Puppies are a joy! However, they do require nearly constant attention, which can be stressful for us as the pet sitter, as they need close supervision and frequent potty trips. Nighttime interruptions can also be mentally exhausting for the pet sitter. Potty training is especially demanding, as puppies need frequent, scheduled breaks to avoid accidents. Since we don’t provide specific potty training services, it can be challenging to meet a young puppy’s needs in this critical learning phase. 

 

To ensure puppies’ safety and comfort, we ask that puppies be crate trained or able to stay in a secure, gated area without access to any harmful items when left alone. Additionally, we require all pets to be spayed or neutered before taking them on walks to ensure everyone’s safety, including other pets and people we might meet. Puppies and dogs in heat can also be challenging to manage, often requiring extra cleaning and care, so we are not comfortable caring for animals in heat.

 

As pet care experts, we’ve observed that many dogs follow the “3-3-3 rule” when acclimating to a new environment: three days of feeling overwhelmed and nervous, three weeks to start settling into a routine, and three months to fully build trust and bond with their owner. Therefore, we are only comfortable caring for a newly adopted adult dog after the pup has settled in and lived 3 or more months in their new home.

 

While we have extensive pet care experience and are dedicated to our animals’ well-being, we are not trained dog behaviorists or trainers. We’re happy to reinforce any commands the client is working on with their pet, but we do not offer training services. We also don’t offer 24/7 care where we remain in the client’s home without ever leaving.